My Portfolio:

Advantage AxisDirect

Where does the problem appear?

Clear Selection
  • Are all the scrips eligible for trading in pre Opening Session?

    No, at present scrips forming part of BSE Sensex and NSE CNX Nifty are allowed for trading in Pre Opening Session.

  • Are all the scrips eligible for trading in pre Opening Session?

    No, at present scrips forming part of BSE Sensex and NSE Nifty are allowed for trading in Pre Opening Session.

  • How can I create my User Id and Password to login to AxisDirect Portal?

    After your AxisDirect Account is opened, you can create your User ID and password in three steps as follows if you have an active debit card linked to your Axis Bank account which is mapped to your AxisDirect Trading Acccount:-



     

    Step I - Enter your PAN , Debit Card number, Card Expiry and Pin

    Step II - Enter the user ID of your choice and password. (system would prompt the password Policy in case password entered by you doesn't adhere to the Policy and also in case the User ID is already taken by some other client)

    Step III - You will be shown email ID registered for your account. If it is correct you can cliick on Proceed to complete registration process. Now, the last thing you need to do is activation of your account by clicking on the verification link sent to your email ID.

    In case it is not correct, you can opt to modify the same and enter your correct email ID and click on Proceed. From Next trading day onward, you will start receiving all communication from AxisDirect on your new email ID. You will need to activate your account by clicking on the verification link sent to your email ID.

    In Step I, Instead of Debit Card, you can also use the OTP Option.(OTp wil be sent to registered email id for NRI Users). 

  • How can I open an account with AxisDirect?

    You can click on the open an account button provided on our website www.axisdirect.in and leave us your contact details. Our representative will visit you to complete the account opening formalities.

  • How do I activate Trade on Phone service for my account?

    To activate the Trade on Phone services, please call us at our Toll free number 1800 210 0808 and select option 3 from the list of main menu options played on IVR System and follow the instructions thereafter.

  • How does the trading process work during the Periodic Call Auction Session (PCAS)?

    The order entry period lasts only for 45 minutes, during which orders can be entered, modified and cancelled. This period ends randomly during the last one minute (between the 44th and 45th minute). The random stoppage is  exchange driven. The next step is the order matching and confirmation period, which lasts for 15 minutes during which the opening price is determined and trades are executed.

  • How is Average Trade Price of Options Open Position is calculated under Open Positions page?

    Open Positions page is essential for tracking for intraday positions

    The average trade price mentioned in the Open Position page is calculated by considering the day’s net trade value with total open position quantity.

    All carry forward Option contracts will be taken at Nil value for the purpose of calculation of current average trade price.

    For average trade price of intraday option trades, kindly refer ‘Day’s trade’ page and for average trade price of carry forward option positions, kindly refer ‘My portfolio’

  • I can see stocks in my holdings that I have already sold

    Why did I get this issue?

     

    Automatic processing of complex Corporate Actions are taken in to account in the new version of the Portfolio module. Any manual transactions added earlier by you to rectify your holdings, may now reflect as excess quantity.

     

     

    How can you resolve this?

     

    You can simply edit or delete the quantity that are in excess through following process:-

     

    Step 1: On your Portfolio Summary page click on ‘View Details’ of the stock that you want to edit/delete

     

    Step 2: Click on ‘All Transaction’ tab & find your manually entered transactions

     

    Step 3: On mouse hover of that particular manual transaction you would find ‘Edit/Delete’ icons on the right hand side.

     

    Step 4: Click on ‘Edit’ or ‘Delete’ icon and confirm. The edit / delete txn will start reflecting in your holdings the next day

  • I have not received my activation mail. How do I get my activation mail?

    You can login to our website:www.axisdirect.in and then click on " Support > Login Support > Activate Your Account ". A request form will open wherein you are required to provide your basic details for verification. Once the details are verified you will receive the activation link on your registered email id.

  • I have received my activation mail but when I click on the activation link I get a message that my activation link is expired. What should I do?

    Link expires within 72 hours after you receive the activation mail which is actually your email verification mail. In such case you can login to AxisDirect Portal. You will receive a pop-up which will have an option to resen the activation mail.  You need to click on the 'Resend' button on this pop-up

  • I see less quantity in some stocks in my Portfolio than my DP balance

    Why did I get this issue?

     

    This could be due to some of your off-market transactions in Demat A/c like ESOPs, DP transfer from another broker, IPO/s allotment made through physical application etc. which do not reflect in your Portfolio.

     

     

    How can you resolve this?

     

    You can ‘Add’ the off-market transactions manually as follows:- Step 1: On Portfolio Summary page click on ‘Add Stock’.

     

    Step 2: Now add details of offline transaction like quantity, price, date, transaction cost etc. and submit the transaction

     

    Step 3: The offline transaction will reflect on the next working day

  • I see stocks in my holdings that I have not traded

    Why did I get this issue?

     

    Corporate Actions like Merger & De-Merger result into addition of new stocks in your portfolio. Such stocks will be over and above your traded stocks?

     

     

    How can I check this?

     

    You can check this through following process:-

     

    Step 1: On the Portfolio Summary page click on ‘View Details’ on the card of that particular stock.

     

    Step 2: This opens window which shows all the transactions in that stock under ‘All Transaction’ tab

     

    Step 3: If you find ‘MERGERIN’ or ’DEMERGERIN’ mentioned under Buy/Sell, it confirms the reason that we have mentioned above

  • I see stocks in negative quantity in my Portfolio

    Why did I get this issue?

     

    This happens when sell transaction qty through AxisDirect is higher than the buy transaction qty. This may be due to non-Axis Direct transactions / off-market transfers like ESOPs, DP transfer from another broker, IPO/s allotment made through physical application etc.

     

     

    How can you resolve this?

     

    You can add the off-market transactions manually as follows:-

     

    Step 1: On Portfolio Summary page click on ‘Add Stock’.

     

    Step 2: Now add details of offline transaction like quantity, price, date, transaction cost etc. and submit the transaction.

     

    Step 3: The offline transaction will reflect on the next working day

  • Some stocks are seen in excess quantity in my Portfolio

     

    Why did I get this issue?

     

    Automatic processing of complex Corporate Actions are taken in to account in the new version of the Portfolio module. Any manual transactions added earlier by you to rectify your holdings, may now reflect as excess quantity.

     

     

    How can you resolve this?

     

    You can simply edit or delete the quantity that are in excess through following process:-

     

    Step 1: On your Portfolio Summary page click on ‘View Details’ of the stock that you want to edit/delete

     

    Step 2: Click on ‘All Transaction’ tab & find your manually entered transactions

     

    Step 3: On mouse hover of that particular manual transaction you would find ‘Edit/Delete’ icons on the right hand side.

     

    Step 4: Click on ‘Edit’ or ‘Delete’ icon and confirm. The edit / delete txn will start reflecting in your holdings the next da

  • What are the account opening charges?

    You have to pay a nominal fees of Rs. 999/- as one time account opening charges to open a 3-in-1 account with us. 

  • What are the different brokerage plans offered by AxisDirect?

    AxisDirect offers 3 types of brokerage plans: Fixed, Variable and Subscription plan. Please contact the nearest Axis Bank or Axis Securities branch for information on Subscription plan. Please refer Charges and Subscription for further details.

  • What category of stocks are traded in Periodic Call Auction Session (PCAS)?

    Scrips which are categorized by the Exchange as 'illiquid securities' are traded in the Periodic Call Auction Session (PCAS).

  • What is Session timings in Pre Open Session?

    Session;  Time; Action: Order Addition/Modification/Cancellation.

    Session: Order Entry Period, Time: 9:00am - 9:07/08am, Action: Dissemination of Indicative Price, Cumulative buy & sale Quantity & Indicative Index.

    Session: Order Matching & Confirmation Period, Time: 9:08am - 9.12am, Action: No Order Addition/Modification/Cancellation.

    Session: Opening price determination, order matching and trade confirmation & trade confirmation, Time: Buffer Period 9:12am - 9:15am, Action: Transition between pre open and continuous trading session.

    Session: Continuous Trading Session, Time: 9:15am – 3:30pm, Action: Trades occur continuously as orders match at time/price priority.

  • What is the price band range applicable in Pre open session?

    In Pre open session  uniform price band of 20% is applicable.

  • What is Trade-On-Phone service?

    Trade-on-Phone service facilitates placing of Order through a dealer.  The Toll Free No. is 1800 210 0808.

  • What order types are accepted under this segment?

    Only Limit Orders (including Limit IOC Orders) are accepted under this segment. Market Orders are not allowed.

  • What type of orders can be placed in Pre Opening Session?

    In BSE, Only Limit orders can be placed in Pre Opening Session. Market Orders are not allowed. 

    In NSE, Both Limit and Market orders can be placed in Pre Opening Session. At the time of execution of trades, Limit orders will get priority over market orders.

    Orders such as orders with Stoploss, Disclosed quantity and IOC Orders (Immediate or Cancel) cannot be placed in Pre Opening Session.

  • Whether ASL will allow me to participate in Pre Opening Session?

    Yes, ASL allows you to participate in Pre open session.


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