Hinduja Global Solutions Ltd Share Price – NSE  /  BSE

IT - Software, Small Cap

CelerityX, the enterprise networking solutions business of OneOTT Intertainment (OIL), India's 4th largest private ISP and a subsidiary of Hinduja Global Solutions, announced the launch of OneX- a unified network-as-a-service solution covering network management, security, and LAN-side control solution, today.

As a start, it also announced deployment of OneX to tackle the connectivity challenges faced by cooperative credit societies in Maharashtra. Through a strategic partnership with Maharashtra State Cooperative Credit Societies Federation (MAFCOCS), it aims to enable secure and high uptime banking connectivity for over 40,000 branches in the state, with the potential to serve over 100,000 branches nationwide.

CelerityX has received its first order from Samta Sahakari Patasanstha for its branches in Maharashtra while conversations with various others are underway.

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Net profit of Hinduja Global Solutions declined 80.08% to Rs 10.13 crore in the quarter ended December 2023 as against Rs 50.86 crore during the previous quarter ended December 2022. Sales rose 7.56% to Rs 1203.67 crore in the quarter ended December 2023 as against Rs 1119.12 crore during the previous quarter ended December 2022.

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Hinduja Global Solutions will hold a meeting of the Board of Directors of the Company on 14 February 2024.

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Hinduja Global Solutions announced the formal launch of HGS Agent X™, a single, integrated artificial intelligence (AI), automation, and analytics powered user interface providing a state-of-the-art backbone for world-class contact center operations. Agent X streamlines call center agent workflow while enhancing customer interaction.

The first of its kind holistic contact center accelerator, HGS Agent X™ leans into the power of the voice interaction by transcribing 100% of voice of the customer. Turning this unstructured voice into data provides a 360-degree view of customers desires and uses this insight to power agent engagements with a unified knowledge base and learning and engagement tools.

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