Hinduja Global Solutions Ltd Share Price – NSE  / BSE

IT - Software, Small Cap

Net Loss of Hinduja Global Solutions reported to Rs 19.53 crore in the quarter ended September 2025 as against net loss of Rs 45.30 crore during the previous quarter ended September 2024. Sales rose 0.36% to Rs 1091.04 crore in the quarter ended September 2025 as against Rs 1087.15 crore during the previous quarter ended September 2024.

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Hinduja Global Solutions will hold a meeting of the Board of Directors of the Company on 10 November 2025.

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Hinduja Global Solutions announced the launch of Interaction Intelligence, an enterprise-grade artificial intelligence (AI) solution based on the HGS Agent X framework, that transforms Quality Assurance (QA) from a routine customer service function into a powerful strategic asset that delivers actionable insights and intelligence into the clients' voice.

In an environment where customer expectations for seamless, personalized, and proactive engagement are rapidly rising, HGS's Interaction Intelligence solution enables enterprises to analyze nearly 100% of customer interactions across omni-channels, thus expanding traditional QA coverage by up to 100 times. This comprehensive data capture and analysis platform fuses conversational, behavioral, and operational metrics in real time, providing deep visibility into compliance, agent performance, and customer loyalty drivers.

The benefits of deploying the solution include:
? Enhanced CX through well-trained agents and better campaign effectiveness and product searchability
? Cost competitiveness through reduced costs and generation of revenues (cross-selling/ up-selling)
? Brand reputation improvement through direct customer feedback integration with expanded coverage
? Actionable insights into trends to support strategic decision-making

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Located in Manila?s prime business district, the new hub consolidates HGS? teams from across the city into a single, purpose-built workspace. The new hub is designed to support evolving digital delivery models and features collaborative collaborative spaces that empower teams and enable greater value for clients.

HGS said the center plans to create over 1,000 new jobs in the next 24 months across business services and digital transformation.

The facility has an initial capacity of 1,500 seats and can scale up to accommodate 3,000 employees working in two shifts. With this addition, HGS now operates two facilities in Manila and a total of four across the Philippines.

Earlier this year, the company had signed a Letter of Intent (LOI) with the Philippines government to scale its local operations significantly.

Giridhar GV, CEO ? APAC and Global CHRO, HGS, ?The Philippines has been an integral part of HGS? growth story for over two decades, and this new intelligent experience hub marks yet another important milestone in our commitment to this region. The center embodies the fusion of human expertise with AI and empathy-driven innovation to deliver seamless, personalized solutions from one of the world?s most dynamic talent ecosystems. It?s not just a technology investment but a strategic move toward orchestrating meaningful, intelligent experiences that resonate with our clients and their customers.?

Hinduja Global Solutions (HGS) provides solutions in digital consumer experience (CX), business process management (BPM), and digital media services.

The company reported an 89.5% year-on-year (YoY) decrease in consolidated net profit to Rs 17.43 crore for the quarter ended 30 June 2025, compared to Rs 165.56 crore in the corresponding period last year. Revenue from operation slipped 3.3% year on year to Rs 1,056.23 crore in the quarter ended 30 June 2025.

The scrip rose 0.13% to Rs 494.80 on the BSE.

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