Hinduja Global Solutions was recognized by Training magazine in its 2019 distinguished list of the “Training Top 125.” Now in its 19th year, the magazine's “Training Top 125” is the only awards programthat ranks companies unsurpassed in harnessing human capital.

HGS is one of only three business process outsourcing (BPO) providers named to the “Training Top 125”list in 2019.

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Hinduja Global Solutions was ranked in the top 10 for three separate categories in the HFS Research Top 10 Front Office Customer Engagement Operations Services 2019 report.

Among world-class BPM providers, the independent HFS Research has ranked HGS as a top provider for:
• Voice of the Customer
• Vision and Go-To Market Innovation Capability
• Customer Engagement Operations

HFS Research describes HGS as a digital customer experience thought leader. as HGS has been carefullydeveloping digital customer experience capability and vision, and it is resonating well with their clients.

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Hinduja Global Solutions in collaboration with NASSCOM Foundation, has launched a Center of Excellence (CoE) for training Persons with Disabilities (PwDs) in Bangalore. The CoE will train a minimum of 100 PwDs, making them industry ready over the next 12 months, with a target of placing at least 50% of them in companies already sensitized for hiring them. This is the partnership's third center after setting up one each in Noida and Delhi.

As part of the training program, these 100 trainees will be skilled in a variety of job roles suitable for Hospitality, IT/BPM and Retail industries. They will also be trained on soft skills, interview skills, communication skills, English language etc. Efforts have been made to ensure that the center is accessible not just in terms of barrier-free access but also uses assistive technologies and follows the principles of Universal design. The training will be conducted using the best assistive technologies andtraining methodologies.

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Hinduja Global Solutions was included on the 2019 Global Outsourcing 100® list by the International Association of Outsourcing Professionals® (IAOP®). This year's Best of The Global Outsourcing 100” is a culmination and celebration of the 'best of the best' forward-thinking companies that have proven they stand out, year after year. This is the ninth consecutive year HGS has earned IAOP® recognition as one of the world's top outsourcers.

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