Tata Consultancy Services has been selected as a strategic partner by South32, a global mining and metals company, to enhance its IT operating model and provide application and infrastructure services critical to its global operations, strengthening its operational resilience and business agility.

The multi-year managed services partnership builds on the relationship TCS has had with South32 to enable accelerated execution of recent divestiture programs, and track employee health and safety at South32's global mining sites during the pandemic. Under the new contract, management of critical infrastructure that was previously managed by multiple service-providers has been consolidated with TCS, driving end-to-end accountability.

As part of the expanded partnership, TCS will leverage its Machine First™ Delivery Model, powered by ignio™ AIOps and ignio ERPOps to enhance South32's IT operating model. Leveraging AI and machine learning, TCS will infuse self-healing capability and greater resilience in the IT stack consisting of ERP and other corporate applications, operational technology, and the underlying infrastructure. TCS will also provide a unified service desk for all South32's operations in Australia, with immediate assistance from on-location IT staff.

The new IT operating model will assist South32 in reaching its strategic objective of standardising, simplifying, and streamlining its IT operations.

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The scope of the partnership is to enhance South32's IT operating model and provide application and infrastructure services critical to its global operations, strengthening its operational resilience and business agility. Under the new contract, management of critical infrastructure that was previously managed by multiple service-providers has been consolidated with TCS, driving end-to-end accountability.

As part of the expanded partnership, TCS will leverage its Machine First Delivery Model, powered by ignio AIOps and ignio ERPOps to enhance South32's IT operating model. Leveraging AI and machine learning, TCS said it will infuse self-healing capability and greater resilience in the IT stack consisting of ERP and other corporate application.

The new IT operating model will assist South32 in reaching its strategic objective of standardising, simplifying and streamlining its IT operations.

Shares of TCS were trading 0.48% higher at Rs 3,460 on BSE.

Tata Consultancy Services (TCS) is a global IT services, consulting and business solutions organization.

The IT major's consolidated net profit rose 6.84% to Rs 9,624 crore on 3.21% increase in net sales to Rs 46,867 crore in Q2 FY22 over Q1 June 2021 Q1 FY22. On a year-on-year (YoY) basis, the IT major's net profit rose 28.75% and net sales rose 16.77% in Q2 FY22.

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Tata Consultancy Services has expanded its 18-year long strategic partnership with Swiss Re, one of the world's leading providers of reinsurance, insurance, and other forms of insurance-based risk transfer, to help the latter build a more social and open digital workspace leveraging the cloud, to drive greater collaboration and innovation.

As part of this initiative, TCS will help Swiss Re to further develop its future-ready, cloud-based digital workplace using Microsoft technologies and manage the underlying operations. Adopting agile ways of working, Swiss Re and TCS will work collaboratively to deliver a persona-based, insights-driven user experience for over 18,000 end-users.

TCS will help Swiss Re enhance operational excellence through state-of-the-art, lean processes across the end-to-end workplace support function by bringing automation and implementing DevOps best practices. TCS will create self-heal and self-help operations to automate standard processes, and enable out-of-the box endpoints with a seamless corporate experience.

A key focus area for this partnership will be to accelerate the innovation pipeline within the organization, specifically in the areas of immersive experiences and artificial intelligence with the support of edge technologies in the market, which will help Swiss Re to boost its Hybrid Collaboration strategy.

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Swiss Re is one of the world's leading providers of reinsurance, insurance, and other forms of insurance-based risk transfer.

As part of this initiative, TCS will help Swiss Re to further develop its future-ready, cloud-based digital workplace using Microsoft technologies and manage the underlying operations. Adopting agile ways of working, Swiss Re and TCS will work collaboratively to deliver a persona-based, insights-driven user experience for over 18,000 end-users.

TCS will help Swiss Re enhance operational excellence through state-of-the-art, lean processes across the end-to-end workplace support function by bringing automation and implementing DevOps best practices. TCS will create self-heal and self-help operations to automate standard processes, and enable out-of-the box endpoints with a seamless corporate experience.

A key focus area for this partnership would be to accelerate the innovation pipeline within the organization, specifically in the areas of immersive experiences and artificial intelligence with the support of edge technologies in the market, which will help Swiss Re to boost its Hybrid Collaboration strategy.

Siva Ganesan, global head, Microsoft Business Unit, TCS, said: “The key to building an innovative, future-ready organization is a vibrant digital workplace that fosters creativity and collaboration, while keeping data and interactions secure.

TCS is thrilled to expand its longstanding partnership with Swiss Re to build a new digital workplace using Microsoft technologies, and help them accelerate their innovation and growth.”

Tata Consultancy Services (TCS) is a global IT services, consulting and business solutions organization.

The IT major's consolidated net profit rose 6.84% to Rs 9,624 crore on 3.21% increase in net sales to Rs 46,867 crore in Q2 FY22 over Q1 June 2021 Q1 FY22. On a year-on-year (YoY) basis, the IT major's net profit rose 28.75% and net sales rose 16.77% in Q2 FY22.

The scrip shed 0.58% to currently trade at Rs 3441.05 on the BSE.

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