Happiest Minds Technologies Ltd Share Price – NSE  / BSE

IT - Software, Small Cap

Happiest Minds Technologies announced that Rajiv Indravadan Shah (DIN: 06752608) has resigned from the position of Executive Director of the Company effective from 31 December 2025.

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Happiest Minds Technologies has been recognized as the Runner-up for Excellence in People Analytics at the SHRM Excellence Awards 2025. The recognition reflects the company's continued commitment to building a future-ready workplace shaped by data intelligence, transparency, and progressive people practices.

The SHRM Excellence Awards celebrate organizations that show strong capability, innovation, and impact across the people function. This acknowledgment shows that Happiest Minds' People Practice continues to advance with discipline, clarity, and measurable outcomes. A major contributor to this achievement is the People One Dashboard, a real-time intelligence platform. Built to bring together insights across the employee journey, the dashboard gives leaders practical visibility that helps them plan better, respond faster, and stay aligned with long-term people and business goals.

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Happiest Minds Technologies has been recognized among the 2025 Avtar and Seramount Best Companies for Women in India in IT for the third consecutive year. The company has also been named an ?Exemplar of Inclusion' in the 2025 Most Inclusive Companies Index, reflecting its sustained commitment to fostering a workplace that values diversity, prioritizes belongingness, and ensures equitable access to opportunity.

Avtar and Seramount evaluate organizations that demonstrate sustained impact through inclusive practices and measurable progress toward equity. Happiest Minds obtained both distinctions from a competitive field across industries, reflecting the organization's ongoing investment in strengthening representation, building inclusive leadership, and championing a culture where every individual's voice carries weight and value.

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Happiest Minds Technologies announced the launch of ELAIRA, an intelligent digital co-worker designed to transform enterprise support operations. ELAIRA, which stands for Empowered & Logical Agentic AI-assistance with Retrieval Augmentation, is fully integrated with ELLIPSE 2.0, the company's proactive operations intelligence platform. It is engineered to deliver faster resolutions, elevate user experience, strengthen compliance, and support long-term cost optimization across enterprise RUN environments.

ELAIRA brings conversational self-service to Microsoft Teams with multilingual capability and uses advanced Agent Assist features to help L1 and L2 teams accelerate resolutions with greater accuracy. Its agentic RAG framework provides validated, citation-backed responses while orchestrating complex multi-step workflows leveraging Agentic AI. Designed specifically for regulated environments, ELAIRA adheres to pharma-grade standards including GxP, 21 CFR Part 11, EU Annex 11, and ALCOA+. Leaders gain real-time visibility into SLA performance, compliance posture, and value metrics through a unified dashboard experience.

The platform delivers measurable benefits, including up to 40% Tier-1 ticket deflection, a 50% reduction in average handling time for L1 and L2 teams, a 20% improvement in First Contact Resolution, and a significant reduction in repeat incidents. These improvements collectively contribute to large-scale TCO savings over a three-year period.

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