Firstsource Solutions Ltd Share Price – NSE  / BSE

IT - Software, Small Cap

Firstsource Solutions has earned dual analyst recognitions for its Banking Operations capabilities - named a Leader and Star Performer in the Everest Group Banking Operations - Services PEAK Matrix? Assessment 2025 and a Leader in the NelsonHall NEAT 2025 evaluation for GenAI & Process Automation in Banking across both Operations Services and Process Automation Services.

Vivek Sharma, Head - BFS, CMT & Emerging Geos, Firstsource, shared, ?Being recognized by Everest Group and NelsonHall validates the direction we're taking in banking operations - moving from labor-centric models to AI-native, outcome-driven operations. This acknowledgement reinforces our commitment to scale pragmatic Gen AI and automation across banking workflows and partnering with clients to deliver measurable impact with speed and confidence.

Our UnBPO? and BPaaS approaches, combined with agentic AI and domain-led platforms, are helping banks move from pilots to enterprise production - accelerating decisions, strengthening compliance, lowering cost-to-serve and improving customer outcomes across lending, payments and servicing.?

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Firstsource Solutions has been named a Leader in CX Services Transformation in the NelsonHall NEAT Evaluation for CX Services Transformation. NelsonHall's assessment of Firstsource's ability to deliver transformation at scale across the full CX lifecycle resulted in the company being named a Leader in the Overall Market Segment.

NelsonHall's analysis highlights Firstsource's combination of:

• AI-powered platforms,
• deep vertical expertise, and
• outcome-based commercial models as core strengths

The report also notes measurable revenue and efficiency impact across industries, ongoing investments in talent, multilingual AI innovation, and targeted acquisitions that expand both vertical depth and transformation capacity as key enablers of Firstsource's CX transformation leadership.

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Firstsource Solutions announced that its wholly owned subsidiary, Firstsource Solutions UK has completed the acquisition of Pastdue Credit Solutions (PDC), engaged in the business of providing white-label, early arrears and debt collections & recovery services.

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Firstsource Solutions has allotted 98,202 equity shared under ESOP on 27 November 2025.

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